Promote Communication in Health, Social Care Essay Example for Free

Promote Communication in Health, Social Care Essay1, 1.1People communicate for many different reasons. They eject consist of portraying emotions, smart or opinions. Communication between colleagues is essential to the continuity of care for the service uptaker, and the staffs are aware of the current needs of the service user. Communicating fuel part conflict, avoid cultural mis determineings, solve problems develop good relations with others.1, 1.2Communication is a fundamental relationship-building skill in the workplace. If community dont communicate well they frontier their ability to connect on any meaningful level and, at the extreme, can create conflict. Positive discourse skills like listening, open-ended questions, calm character of voice and I statements help bring muckle together because they are behaviours that lead to creating relationships. Workplace relationships also become a lot stronger when people can clearly and effectively communicate what they ne ed and whollyow others to do the same.Read moreIdentify the different reasons people communicateessay2, 2.2The factors of promoting effective communication can be verbal, non verbal the environment. The tone or pitch, language of your voice is a verbal factor. If you are chattering to a child you may talk in simply terms, lower yourself to their level and speak slower to ensure good communications. Eye contact, facial hand gestures body language are all factors of non verbal communication. Facial and hand gestures, are subject to the situation. A smile and perhaps a hand on their shoulder is a polite companionable way to communicate to a child. Whereby frowning and waving your arms as if youre annoyed would be detrimental to the Childs feelings. communication. If you were communicating with a child on that point was noise as this could distract them.3, 3.1Communication can be slightly different when using it with other people from different backgrounds. Communication can b e interpreted in different ways by different people, this is because they may not speak English, if from adifferent country, or they may not understand you. This is also a barrier to communication. . E.g. Italians are traditionally very verbal when they use speech they use their hands to gesture to make their points. Indian people are quiet and reverent they dont use gestures like Italians3, 3.2Not making communication aids available or checking they are working, a noisy environment, not understanding or being aware of an individuals needs, wishes, beliefs, values and culture, a lack of privacy, an uncomfortable environment e.g. lighting, temperature, different language, use of jargon.3, 3.5There are a number of services that can be accessed to support communication. These acknowledge Interpreters Translators Signers AdvocatorsThere is also a range of specialist equipment. These include Induction loops Braille embossers and printers Makaton severally local government body should pr ovide Language Support Services, which will include British Sign Language interpreters, deaf blind interpreters, lip speakers/readers, and note takers. These services can be utilised by educational and health services through a booking system. Each local authority educational department also has access to a team of support specialists including speech and language therapists. Support can also be found on the internet through various specialist websites, including The British Deaf Society The National Blind Childrens SocietySupport can also be found on the internet by use of a search engine. In my role i would access these service via our potency room. Local health clinics and libraries will also provide information on how to access help and support.4, 4.1Confidentiality means not sharing information about people without their knowledge and agreement, and ensuring that written and electronic information cannot be accessed or read by people who have no reason to see it.4, 4.3The pot ential strain between maintaining a individuals confidentiality and disclosing concerns is that the individual may feel they can no longer trust the care worker, and cause the individual to withhold future concerns they may have. Another tension between the two is that if the care worker choose not to disclose the information that has been passed to them that king be putting the individual in danger, the care worker in no longer fur filling their duty of care to that individual and may result in future incidents that might of been avoided, the care worker may also have the stress of holding that concern and wondering whether or not to disclose it.